Texas Woman Wins $229,500 from Time Warner Cable Because of Robocalls
Robocalls are the worst but I would gladly take 153 of them over the course of a year if it meant a quarter-million dollar judgment against Time Warner Cable.
Such is the cross one Texas woman had to bear when she got a new cell phone number associated with a delinquent Time Warner customer.
When she couldn’t get the calls to stop, Araceli King eventually sued under the Telephone Consumer Protection Act of 1991. The company tried—unsuccessfully—to argue it shouldn’t be liable because the phone number’s previous owner had consented to the calls.
Via the Guardian:
King, of Irving, Texas, accused Time Warner Cable of harassing her by leaving messages for Luiz Perez, who once held her cellphone number, even after she made clear who she was in a seven-minute discussion with a company representative.
The calls were made through an “interactive voice response” system meant for customers who were late paying bills.
The judge apparently awarded triple damages (about $1,500 a call) because Time Warner was so shameless in its harassment: the calls kept coming—at least 74 in all—after she filed suit against the company.
A Time Warner spokesperson says the company is “reviewing its options and determining how to proceed.” They planned to announce the outcome sometime between 8 and noon, but never showed up.
