Viacom finally got it together enough yesterday to address the fact that they'd seriously mishandled the announcement of major cuts to freelancer benefits."We understand there are many valid questions, concerns and bad feelings around the new policies for freelance, in-house and project-based temporary employees and the way they were communicated," reads a memo issued late yesterday from executive vice president of human resources, JoAnne Griffith. "We are listening closely to the response and moving to quickly address the questions and concerns by making some immediate changes, based on your feedback." Was that really so hard? Where have you been all week, JoAnne?