Yesterday, we asked you to share your experiences dealing with the beleaguered Department of Veterans Affairs—the good and the bad. The response was overwhelming. Today, we focus on two accounts that defend the VA, while laying much of the blame for its problems on Congress.

Now that the nation's attention is finally focused on the Department of Veterans Affairs' most recent struggles with administrative corruption and incompetence, a worker with inside knowledge of some of the VA's problems has reached out to Gawker.