Google, the world's most wonderful or evil company, has greylisted popular web host company Dreamhost, even while it claims that levels of spam are dropping overall. (Dreamhost is a ten-year-old company that hosts more than half a million websites on more than 1500 servers.) The greylist (which means that mail sent through Dreamhost to Gmail is delayed by hours or days while it is assessed for mass-spamming) was imposed more than two weeks ago by Gmail; it was triggered because so many Dreamhost users forward their mail to Gmail, which made Dreamhost look like a spammer. Dreamhost announced the problem on November 17, and has talked with Google support, and yet it's still not resolved. This seems like evidence that Google's infrastructure has major trouble—how is it possible that it takes more than two weeks to remove a legitimate source of mail from a greylist?