Every week, New York Magazine's 'Ask A Shop Clerk 'helps rich people get to know the twentysomething failed artists who are selling them their $500 umbrellas and $200 rubber duckies. This week, everything was going well for Kiki de Montparnasse salesgirl Jennifer Duenas at first. She stayed relentlessly on-message, emphasizing how "comfortable" she is with every product she sells, from the "Tickler two-way" to the "titanium diletto" ("It's Italian for dildo.") But then she came up against this vocab word: