Sprint Nextel reported yet another quarterly loss, its fourth in the row. The wireless carrier was $326 million in the red, and also lost 1.1 million subscribers. CEO Dan Hesse said he wants the company to focus on customer service. Dan, how about spending less time filiming commercials and more time answering calls? [Reuters]

Clearwire, the wireless data company started by Seattle-area cell-phone billionaire Craig McCaw, will be recontsituted as a new company valued at $12 billion backed by primarily by Sprint, but also by cable providers Time Warner, Comcast and Bright House, chipmaker Intel and Web search behemoth Google. McCaw will continue as chairman of the board at Clearwire and Ben Wolff as CEO. Sprint CEO Dan Hesse agreed to give control to the pair as part of the deal, to ease concerns that Sprint's core wireless business would conflict as the new company's services began to compete for voice and data customers. Sprint has encountered numerous problems with deploying Intel-developed WiMax, and there's still the issue of whether the company will sell Nextel after a $35 billion acquisition in 2005 went south.

Freshly installed Sprint CEO Dan Hesse wants to make your experience as a Sprint Nextel customer a better one. Will it work? Probably not, but at least Hesse has proven he can stay tediously on message. Count the number of times he says "customer service"!

Sprint Nextel plans to lay off several thousand employees, as newly installed CEO Dan Hesse seeks to show investors a new commitment to efficiency and cost discipline at the nation's No. 3 wireless carrier. Sprint, which let 5,000 workers go last year, has about 60,000 employees. [WSJ]

Sprint Nextel has a new CEO to replace Gary Forsee, who exited the company in October. Dan Hesse, former CEO of Embarq, a local phone company that Sprint spun out last year, will take the post. Hesse previously worked 23 years at AT&T, including a stint running AT&T Wireless. [WSJ]