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Steve Jobs Bragged About Privacy—Days Ago

Ryan Tate · 06/10/10 01:19PM

Steve Jobs has cast Apple as the most pristine of tech giants, but his sanctimony sometimes backfires. Here, the CEO says Apple guards each use of private customer data—days before Apple partner AT&T exposed iPad customers' private information.

Apple's Worst Security Breach: 114,000 iPad Owners Exposed

Ryan Tate · 06/09/10 03:50PM

Apple has suffered another embarrassment. A security breach has exposed iPad owners including dozens of CEOs, military officials, and top politicians. They—and every other buyer of the cellular-enabled tablet—could be vulnerable to spam marketing and malicious hacking.

AT&T's American Idol Vote-Rigging Conspiracy

Richard Lawson · 05/27/09 09:35AM

The voting machines were tampered with! By "voting machines" we mean the mindless finger-dialers from Arkansas who were tricked by the nefarious AT&T syndicate into voting for, successfully, Miss Kris Allen, the straight white corn boy who defeated, in an upset, gay Frankenstein. The New York Times now cries foul.

The Future Was Grander in 1993

Hamilton Nolan · 03/10/09 03:42PM

The practice of predicting the future in ads has always been dicey. But in 1993, AT&T got damn near everything right! Present-day dreamers Microsoft would kill for this record of adverfuturism accuracy:

Wi-Fi's golden age ends as AT&T gobbles Wayport

Paul Boutin · 11/06/08 03:00PM

If wireless Internet access is such a hot technology, why is it such a dud business? I asked that question in Wired five years ago, and I still don't know the answer. Since then, eager-to-please Wi-Fi startups have gone the way of boutique ISP service. AT&T, once broken up by law for being an evil monopoly, has reassembled itself into the dominant telecom brand again — bad service and all. This morning, a press release out of Texas announced that AT&T will acquire privately held Wayport, which operates 10,000 hotspots at locations from McDonald's to the Four Seasons. For $275,000,000 in cash, AT&T will now double its number of Wi-Fi hotspots. I side with the Wall Street Journal's snap analysis: Maybe this will make up in part for all those customers canceling their AT&T home phones.

ISPs agree on how to spy on you

Nicholas Carlson · 09/26/08 06:20PM

Verizon, AT&T and Time Warner Cable executives told Congress yesterday they would not track user behavior online unless given explicit permission, but that they would prefer to police themselves, instead of having to deal with government oversight. Because that would be Orwellian. [Wired]

AT&T buries terms of service in 2,500-page document

Paul Boutin · 09/15/08 02:40PM

AT&T's service agreement runs to 8,000 words — about twice the length of a Wired magazine feature. But it still doesn't list all the details. You'll have to hit the Web for AT&T's 2,500-page guidebook. California state regulators blame themselves for loosening rules in hopes of increasing competition. I went through the Los Angeles Times's summary (written by former San Francisco Chronicle consumer advocate David Lazarus) and pulled out the two lines you need to read:

Why do text message rates keep going up?

Paul Boutin · 09/10/08 12:00PM

Text message rates have doubled since 2005, from about 10 cents each to 20 cents today. Senator Herb Kohl (D.-Wisc.), who chairs the Senate's antitrust subcommittee, has asked Verizon, AT&T, Sprint Nextel and T-Mobile to explain it to him. "It does not appear to be justified by rising costs in delivering text messages," the letter says. "Text-messaging files are very small, as the size of text messages are generally limited to 160 characters per message, and therefore cost carriers very little to transmit." Kohl's suspicion: The four big carriers have increased their prices nearly in sync, suggesting a collusion to wring more money out of the market rather than to compete against one another. Read the whole thing — it's no Series of Tubes. (Photo via Gizmodo)

Phone companies can now care even less

Paul Boutin · 09/04/08 03:00PM

The Federal Communications Commission will probably approve AT&T's request to stop filing annual reports on customer satisfaction and service quality. AT&T's angle actually makes sense: Most of the giant telco's modern competitors — cellular and Internet phone companies — don't have to file the data. The FCC is expected to cancel the reports entirely rather than require everyone to file. The Commission's charts show that customer complaints doubled from 2004 to 2006, but that doesn't take into account the ease of griping online in recent years.