Why, it's Michiko Kakutani, fiction critic at the New York Times, of course! As a general rule, authors do tend to think the "stupidest people in the city" are the ones who reviewed their books negatively. (It's just one of those things.) In Franzen's case, it was her review of his memoir The Discomfort Zone that really set him off: "In the case of this book the author's self-involvement not only makes for an incredibly annoying portrait, but also funnels the narrative into a dismayingly narrow channel." Regardless of quality, it hurts more than usual when someone criticizes your memoir. It's not like saying, "I don't like your characters." It's more like, "I don't like your life." (That said, there are just some things that should not be published.) [NY Observer]