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Ten points for customer service, AOL! Mercury News blog Good Morning Silicon Valley found this statement in AOL users' new class-action suit against the company that released their search records.

AOL members who sought assistance from AOL about the disclosure of the Member Search Data were not offered any assistance. AOL's only response, if any, was to offer the victimized member a free month of AOL service, a service which AOL is now offering for free.

Judgment for the plaintiff: 1000 hours AOL FREE!!!!! [Good Morning Silicon Valley]