In this roundtable, the ombudsmen — or, as they like to be called now, public editors — of the big media outlets say they get ceaselessly harassed by email and weblogs. Aww. NPR's Jeffrey Dvorkin pushes a shady theory about reader complaints: "The credibility of the complaint is inversely proportional to the volume of e-mail that is generated on that subject." Right: because the more people that want to discuss something, the less accurate it must be. It's like a variant on the old joke: Why do so many men wind up in homes for battered ombudsmen? Because they just don't fuckin' listen.
Ombudsmen Discuss Good, Bad and Annoying of the Internet [OJR]